Lead IT Support

Point Diamond Abadi · 📍 Tenggarong, Kalimantan Timur · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 12.000.000 – Rp 14.000.000 per month
Point Diamond Abadi is seeking a skilled and experienced Lead IT Support to join our team in Tenggarong, Kalimantan Timur. As the Lead IT Support, you will be responsible for providing technical support and assistance to our employees, ensuring the smooth operation of our IT systems, and leading a team of IT support staff. This is a great opportunity to work in a dynamic and growing company with a focus on innovation and customer satisfaction.

📋 Tanggung Jawab Pekerjaan

Provide technical support and assistance to employees and end-users.,Monitor and maintain the company's IT systems and infrastructure.,Troubleshoot and resolve technical issues and problems.,Ensure the security and integrity of the company's IT systems and data.,Lead and manage a team of IT support staff, providing guidance and training.,Coordinate with other IT departments and vendors to ensure the smooth operation of IT systems.,Stay up-to-date with the latest IT trends, technologies, and best practices.,Develop and implement IT policies and procedures to ensure compliance and efficiency.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 5 years of experience in IT support or a related role.,Strong technical skills in hardware, software, and networking.,Experience in leading and managing a team of IT support staff.,Excellent problem-solving and troubleshooting skills.,Strong communication and interpersonal skills.,Ability to work well under pressure and meet deadlines.,Knowledge of IT security and best practices is a plus.

🛠️ Keahlian

Technical support and troubleshootingIT infrastructure managementTeam leadership and managementIT security and best practicesNetworking and system administrationSoftware and hardware installation and configurationCustomer service and communicationProblem-solving and critical thinking
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